Our dual experience with government departments and private sector innovations, has positioned us to efficiently address public sector challenges using technology.
The second era of public sector digital transformation will focus on ‘digital by default’ strategies and will extend beyond the basics such as; tax, healthcare appointment setting and business registration.
Arthur Okun | Dec 2018
At a market that was value at $113million in 2015, with a predicted growth to reach $994.5 million by 2024, we can say for certainty, chatbots have changed the dynamics of customer interaction in recent years.
Whalid Khan | Dec 2018
Globally each country has electronic health records (EHR’s), digitalised paper logs that provide a full medical history of each individual patient. With the advancements of digital software, are EHRs enough?
Dr Peter Jenkins | Jan 2018
By 2020, 5 billion people globally will have regular access to the internet. Growing pressures on the public sector and changing citizen expectations requires addressing the underperformance of public sector DT initiatives.
Delivery quality of public sector DT initiatives lack far behind their private sector counterparts. Functionality and user experience of online services also lag behind. Expertise in AI and big data in the public sector are missing. Lean innovation, design thinking and agile are not fundamental principals governing public sector organisations. The need for digital by default has never been greater.