Innovation Policy

What we do

More than 76% of all change management initiatives fail to achieve the intended outcomes, despite technology forcing organisations to change and react quicker than ever. Our change management approach is deep rooted in behavioural economics. That’s why we succeed.

The pace of change has accelerated in recent decades. Leadership has become forced to make decisions quickly, manager forced to react to opportunity, employees are forced to take a collaborative approach. In the private sector, responsiveness to change is a modern competitive advantage. In the public sector, organisation face similar challenges as citizens expectations for public sector services increase. The need to measure and react to citizen feedback will continue to heighten.

When leadership is truly invested in change, our models predict a 30 percent increase in stickiness. When employees contributions are valued, engagement increase by 24%. When change remembers the human touch and is emotionally intelligent, it sustainability post program management increases by 22%. At Challenge Advisory, our data driven approach to change management has not dehumanised the process. It has done the opposite.

How We Help

  • Government

    Operational audit
    Assessing existing operational challenges and capacity to change
  • Government

    Stakeholder engagement
    Co-creating strategy with stakeholders to ensure buy-in
  • Government

    Open source engagement
    Raising employee engagement through internal Open source engagement
  • Government

    Implement & monitor
    KPIs, management reviews and sensing to drive sustainable change


Read insights produced by our Change Management team


Successful change requires placing people at the centre.

Why delivering and implementing emotionally intelligent change management is not just the kind thing to do, it’s a strategic imperative which ensure sustainable, long lasting change.

Bhavik Cumar | Feb 2019


Some of the reasons why change management fails

Successful change management in the public sector comes from adaptability and amenability in implementing change. The greatest obstacles to successful change are Siloing, flawed communication and the lack of buy-in.

Korede Fakayo | Dec 2018


A smarter way to approach and implement cost reduction

The effectiveness of cost reduction policies varies between the public sector and the private sector. We explore how the public sector can adopt a smarter approach to cost reduction and reduce the need for redundancies.

Ben Wood | Mar 2018

Connect with the Change Management team

We have delivered solutions for a wide range of global governments and public sector organisations.

Consulting Services

We empower innovation to co-create the digital future